Privacy Policy

1. Introduction

Bijevity ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

2.1 Information You Provide

When you contact us or request a consultation, we may collect:

• Name and contact information (email address, phone number)
• Information about your enquiry or consultation request
• Any other information you choose to provide in communications

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• Device and browser information
• IP address and general location data
• Pages visited and time spent on site
• Referral source

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. Please see our Cookie Policy for detailed information.

3. How We Use Your Information

We use your personal information for the following purposes:

• To respond to your enquiries and consultation requests
• To provide educational nutrition guidance services
• To communicate with you about our services
• To improve our website and services
• To comply with legal obligations
• To protect our rights and prevent misuse of our services

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

• Consent: When you provide consent for specific purposes
• Contractual necessity: To provide services you have requested
• Legitimate interests: To improve our services and communicate effectively
• Legal obligations: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers: Third parties who assist with website hosting, email communications, and analytics (under strict confidentiality agreements)
• Legal authorities: When required by law or to protect our legal rights
• Business transfers: In connection with any merger, sale, or acquisition of our business

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Consultation records and communications are typically retained for up to 7 years in accordance with professional standards.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right to access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Request limitation on how we use your data
• Right to data portability: Request transfer of your data to another organisation
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details provided in Section 12.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected information from a minor, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Bijevity
34 High Street
Banbury OX16 5LA
United Kingdom

Email: [email protected]
Phone: +44 1295 783 204

13. Supervisory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Website: www.ico.org.uk